When it comes to utility metering, the stakes are high. If you are billing consumers or trying to recover costs in a regulated environment, using the wrong metering solution can lead to legal exposure, financial loss, and operational frustration. A meter that is inaccurate, non-compliant, or poorly supported is not just a minor inconvenience—it is a risk.

Here is a clear, practical checklist to guide your decision when selecting a metering provider.

Download a handy PDF checklist version here

1. Only Use Certified, Revenue-Grade Meters

This is the most critical step. If you plan to bill for electricity or recover utility costs:

• The meter must meet ANSI C12 standards.

• It must measure voltage, not just current. Avoid consumer-grade CT monitors that only measure amperage. These cannot be used for legal billing.

• Meters should measure all legs of service simultaneously. If CTs are used, they must be connected to a single meter to ensure accuracy.

• Choose meters that have been deployed by large utility companies such as Duke, PG&E, Oncor, or Exelon. These meters are typically recognized by Public Utility Commissions.

Some states, such as California, maintain a list of tested and approved meters. You can find that list at cdfa.ca.gov/dms/ctep.html. Be sure to select “Watt-Hour Meter” in the device type dropdown for a complete view.

2. Prioritize Technology Integration and Data Redundancy

The right metering solution must fit within your existing ecosystem. Before you buy:

• Confirm that the meter integrates with your property management system.

• Ask if the system includes safeguards or backup systems in case of internet failure.

• If the meters are battery powered, ask for real-world battery performance, not just ideal conditions listed in marketing materials.

• Find out whether the system alerts you when batteries are low.

• Ask how long your data is retained. Can the provider retrieve data from several years ago if a billing dispute arises?

These questions matter because reliability, automation, and historical data access directly affect your ability to operate efficiently and defend your billing practices.

3. Understand Regulatory Compliance

Your provider should have a deep understanding of the compliance landscape. Ask:

• Does the meter meet the typical accuracy requirement of plus or minus one percent?

• Can the vendor explain the specific sealing or certification requirements in your county or state?

• How often do the meters need to be re-certified, and what is the cost?

• Are the meters manufactured in the United States?

• Has the company deployed meters in your state or region?

A reputable provider will have clear answers to these questions and should be able to provide documentation to support them.

4. Evaluate Service and Support Before You Commit

Support is part of the product. Do not wait until something breaks to find out whether your provider is responsive. Instead:

• Call the support line during business hours and after hours. How quickly do they respond?

• Ask whether they provide service on weekends and holidays.

• Review the warranty period. Is there an option to extend it? This can indicate the company’s confidence in its own equipment.

• Request a sample usage report and ask how long it would take them to generate one if you were a customer.

If support is slow, unresponsive, or vague, you may be facing long-term operational issues.

5. Ask for References and Verify Their Track Record

A good provider should be proud of its results and willing to connect you with customers. Make sure to:

• Speak to clients in your area or operating in similar environments.

• Ask how long they have been using the product and what their experience with support has been.

• Verify that your provider has a documented history of reliable performance.

Selecting a vendor based on reputation alone is not enough. Take the time to verify their claims through direct conversations with existing users.

Final Thought: Low Cost Can Mean High Risk

It is tempting to choose the lowest-cost option, but in the world of utility metering, cost savings can quickly vanish if the solution lacks durability, accuracy, or long-term support. Some providers bundle high equipment costs with low service fees or vice versa. Make sure you know exactly what you are paying for and what you are not.

As one industry expert said, “Anyone can sell you a meter. What matters is the support behind it.”

Speak with a Metering Expert

Wild Energy offers certified, accurate, and fully supported metering solutions tailored for cost recovery and consumer billing. Whether you are running a campground, marina, RV park, or resort, we can help you build a metering strategy that ensures compliance, reduces disputes, and protects your bottom line.

Contact us